Maplewood at Chardon

Also known as Maplewood at Heather Hill; piloting a 'Temi' robot as part of a care technology program per the operator's blog.

Maplewood at Chardon, also known as Maplewood at Heather Hill, is located at 12350 Bass Lake Road in Chardon and offers assisted living, memory care, and respite stays. According to the operator's own published blog content, the community has been piloting a robot called 'Temi' as part of a broader care technology program, an unusual and specific technology initiative not mentioned at other assisted living or memory care communities profiled in this guide.

Because this detail comes from the operator's own blog rather than independently verified reporting, families interested specifically in the Temi robot pilot program should confirm its current status, scope, and role in day-to-day resident care directly with Maplewood at Chardon staff, since pilot programs can change or be discontinued over time.

Located in Chardon, the Geauga County seat northeast of Cleveland, Maplewood at Chardon serves a more rural part of the greater Cleveland metro area than most of the suburban Cuyahoga County communities profiled elsewhere in this guide. For families in Geauga County or northeastern Cleveland exurbs specifically interested in a community experimenting with robotic technology as part of its care model, alongside standard assisted living, memory care, and respite services, Maplewood at Chardon's Temi robot pilot is among its more unusual distinguishing features.

Short answer

Maplewood at Chardon is an assisted living provider at 12350 Bass Lake Road, Chardon, Ohio 44024, in Geauga County.

Location and contact

Community	Maplewood at Chardon
Care type	Assisted Living
Address	12350 Bass Lake Road, Chardon, OH 44024
County	Geauga County, Ohio
Website	Official site

What we do not publish, and why. We list only details we confirmed against this provider's own published information. We do not publish bed counts, license numbers, pricing or quality ratings for this community because we could not verify them from a primary source. Aggregator sites publish those figures freely; some are wrong, and Austin's sister-site research turned up exactly this problem elsewhere in the network. Confirm licensing yourself using the state tools below, and get pricing in writing directly from the community.

How Ohio regulates this provider type. The Ohio Department of Health licenses and inspects this provider type, and publishes the record free. Read the full explanation →

Current license status and inspection history: ODH Licensed Facilities, Services, and Program Search (verify a facility's current license status)
Consumer-facing quality information: Ohio Department of Aging Long-Term Care Quality Navigator (consumer-facing information on assisted living and nursing homes; not a CMS-style star rating)
To report a concern: Ohio Department of Health, 1-800-342-0553, Live call coverage Monday to Friday, 8 a.m. to 5 p.m. Eastern. Voicemail is available 24 hours a day and is checked twice daily outside live hours.

Evaluating an assisted living community. The questions that actually separate providers of this type. Read the full explanation →

Chardon in context

Cleveland proper holds a mix of historic University Circle campuses and West Side communities, and it is where the region's three major hospital systems concentrate discharge planning. Traffic between the East Side and West Side of Cleveland runs through downtown, which matters more for visit frequency than the map distance suggests.

Other assisted living options near Chardon

Judson Manor — Cleveland
St. Augustine Towers — Cleveland
Algart Health Care — Cleveland
Haven at Lakewood — Lakewood
O'Neill Healthcare Lakewood — Lakewood
Mount Alverna Village — Parma

Listing details verified 2026-07-21 against the provider's own published information. We are not affiliated with this community and do not represent it. Details change — confirm directly before making a decision.

Questions Cleveland families ask

What should I look for on a senior living tour in the Cleveland area?

Ask to see the special care unit disclosure if touring memory care, request the facility's current ODH license status and recent inspection history, and observe staff-to-resident interactions directly rather than relying only on the sales presentation. Also ask specific questions about staffing levels at night and on weekends, since Ohio regulations require adequate staffing without specifying a fixed ratio.

What are red flags in an Ohio assisted living contract I should watch for?

Watch for vague or open-ended fee schedules that don't clearly separate room and board from care service charges, unclear discharge or transfer criteria, and any language suggesting the facility can exceed what an RCF is licensed to provide, like extended skilled nursing beyond the 120-day cap, without a clear written extension process. Also check that any memory care special care unit disclosure required under OAC 3701-16-07(F)(5) is actually provided in writing, not just described verbally.

How do I manage my aging parent's care in Cleveland if I live out of state?

Start by identifying the Area Agency on Aging for your parent's specific county, Western Reserve for Cuyahoga, Lake, Lorain, Medina, or Geauga, or Direction Home Akron Canton for Summit or Portage, since they can coordinate assessments and connect you to local services remotely. Set up a local point of contact, a geriatric care manager, trusted neighbor, or family friend, for situations that need in-person follow-up, and confirm in advance who the hospital or facility should call in an emergency.

Location and contact

Chardon in context

Other assisted living options near Chardon

Questions Cleveland families ask

Not sure where to start?